Chief Operating Officer (COO)

Location: Boston, MA 

Full-time position


About Moxie Scrubs 

Leader in nursing innovation and Harvard Innovation Lab Startup, Moxie Scrubs is disrupting the $94B global medical apparel market as the first consumer lifestyle brand for nurses. Moxie Scrubs creates innovative medical apparel designed by nurses for nurses. Moxie Scrubs has received national acclaim in noteworthy publications such as FORBES, Fast Company, Nasdaq, Entrepreneur Magazine, and others launching the brand into the spotlight and to becoming an iconic brand in the space.

‘Moxie’ defines the 'force of character, determination, and perseverance,' of the nurses across our country on the frontlines today; More than a brand, this is a movement.


About You:

You love people, have great interpersonal skills, and emotional intelligence is important to you. You thrive on achieving ambitious goals, problem solving, and enjoy building business relationships, giving your best all around. You’re passionate about the healthcare space and seeking to make a difference.

As second in command to the CEO, you will support the CEO through building positive working relationships with employees at all levels within the organization. The ability to exercise sound judgment when making decisions is essential. You have exceptional verbal and written communication skills. You are an excellent problem solver/creative thinker with a “can-do” attitude, being proactive and resourceful.

  • You are a multi-disciplinary, executive-level leader
  • You have demonstrated success managing, supervising, and leading people and a high-performing team
  • You bring a track record of supporting team members’ learning, development, and career growth and building team cultures aligned to organizational core values
  • You understand the importance of building a culture that puts people first
  • You are systems and processes oriented
  • You thrive on developing efficient processes and procedures
  • You have a strong understanding of risk and compliance and how it impacts organizational effectiveness
  • You identify solutions to challenges and create ways to improve systems and processes
  • You are flexible and resourceful
  • You deliver results and can quickly pivot when the organization's needs change
  • You are empathetic and able to lead people through change
  • You are influential and can bring people together around a shared vision and strategy
  • You have experience with change management and setting strategy and cascading goals to team

COO Duties and Responsibilities include but are not limited to:

  • Designing and implementing business operations such as coordinating and leading relationship with warehouse 3PL for superior customer experience and order fulfillment
  • Establishing policies that promote company culture and vision
  • Overseeing and leading day-to-day operations of the company such as leading Team Huddles, sales, and operations meetings  (IT, Marketing, Sales, Finance etc.)
  • Design and implement business strategies, plans and procedures
  • Set comprehensive goals for performance and growth
  • Establish policies that promote company culture and vision
  • Lead employees to encourage maximum performance and dedication
  • Evaluate performance by analyzing and interpreting data and metrics
  • Reviews and interpret financial documents for informed decision making
  • Analyzes operations to identify areas in need of reorganization, downsizing, or elimination
  • Works with the CEO and other executives to coordinate planning and establish priorities for the planning process.
  • Write and submit reports to the CEO in all matters of importance
  • Assist and support CEO in fundraising activities
  • Manage and support relationships with key partners/vendors

Preferred

  • MBA and/or 10+ years of experience in a similar position or equivalent
  • Consumer Goods and Healthcare experience
  • Experience growing consumer goods company from seed stage to series A
  • Strong financial / accounting acumen 
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