SIZE, FIT, & CARE:
Are Moxie Scrubs true to size?
Yes! Based on 600+ reviews our community states that we are true to size. Check out our Sizing Chart for reference! Rest assured you can find your perfect fit risk free with our Drama-Free Returns & Exchanges Policy.
Pro tip: Order your normal size if you prefer a loose fit, and a size down if you prefer a more fitted/tailored look.
How should my scrubs fit?
It’s up to you! Moxie Scrubs are built for comfort, professionalism, and breathability. Order your normal size if you prefer a loose fit, and a size down if you prefer a more fitted/tailored look.
Check out our Sizing Chart for reference!
How do I wash/care for Moxie Scrubs?
Moxies are Easy Care - Easy Wear. Just wash them in cold water with similar colors and toss in the dryer! Or, hang them on the line. They dry super fast! No iron needed. (We don’t even have one of those. ;)
Pro Tip: Don't put them on high spin!
What is this super-soft material made from?
Our light, breathable, super soft scrubs fabric is made with a blend of 91% polyester & 9% spandex.
DRAMA-FREE, FREE RETURNS
What if I receive my scrubs and the color isn’t quite me, or I need a different size?
You can try a different color or adjust your size! Just make sure to keep the tags on. Moxie Scrubs is committed to Drama-free, FREE Returns. Simply click here to initiate your return! Then, you may purchase your preferred color/style/size. If you have questions, you’re welcome to reach out to our Customer Service Team at email@example.com. We’ll make sure you’re happy.
What if I need to just return the scrubs?
We pride ourselves on Drama-Free Returns! In fact, our shipping bag is designed to be used for easy returns. However, please note that for all returns, tags must be intact & items in resellable condition (no pet hair, obvs ;)
I love my Moxie Scrubs and feel inspired to spread the word. Do you offer any incentives for me to make referrals to my friends, cohort, and colleagues?
Yes! Our Referral Program is perfect for you. You will be able to offer all of your friends, cohort, and colleagues 20% off,and earn 10% commission on each purchase you inspire!
Just visit this link to sign up!
I have Moxie. In fact, I AM Moxie! How do I become a Brand Ambassador?
Wonderful! Please reach out to us at firstname.lastname@example.org via Instagram, Facebook, or TikTok! Include your social media profile and please share anything that you feel shows your own “Moxie.” We can’t WAIT to meet you.
How do I sign up for Moxie Rewards?
Just visit this linkand enter your info!
How many points do I earn per dollar spent?
You will earn 4 Moxie Rewards Points for each $1 you spend.
How do I redeem my rewards?
Just sign into your account before your order, and choose to use your rewards!
What can I use my rewards for?
For each 100 points you earn, you will receive $1 off your purchase.
How long do orders normally take to ship?
Orders usually take around 5 business days to ship once your order has been received and processed. Once your order ships, it will arrive within 3-5 business days (Saturdays and Sundays don’t count ;). Estimated shipping times are entirely reliant on the carrier.
We can always check-in with our warehouse on your order’s status and will update you as soon as we hear back from them.
Do you offer faster shipping?
As a tiny-but-mighty company we do not currently ship with enough volume to save on shipping prices, or expedited shipping.
As we grow, we will be excited to reduce our shipping fees for you!
We currently offer 3-5 business days through USPS Priority.
Do you ship internationally?
Not yet! As our business grows we will be able to ship to other countries. We see YOUR Moxie, too!
What happens if my package is lost or stolen?
Please note that Moxie Scrubs is not responsible for lost or stolen packages. We are not responsible for any packages being delayed by the carrier.
NEW COLORS & STYLES!
Will you offer new colors?
Yes! We will be rolling out colors that are commonly requested by our amazing customers. Write to us with your favorite color, and keep checking our website for new releases!
P.S. This is a great reason to sign up to receive Moxie emails! We promise to let you know!
Where are your mens scrubs?
Shhh…. It’s a secret! Just kidding. ;) We are hoping to release our men’s line of super comfortable Moxie Scrubs in 2023. Stay tuned!
P.S. This is anothergreat reason to sign up to receive Moxie emails! We promise to let you know!
What if I have questions and need to talk with someone?
No problem! Our Customer Service department is available Monday - Friday, 8am to 3m EST by calling (844) 894-1435. We will get back with you as soon as possible.
TEAM MOXIE ORDERS
How do I make a bulk order?
Just reach out to us at email@example.com!
My promo code isn't working, what do I do?
Email at firstname.lastname@example.org, or call us and we’ll help troubleshoot the issue right away!